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1 - C.G.V
Orders placed on the server engage the customer upon receipt by our Customer Service Order and Regulations.
2 - DELIVERY
France ECOPERL ® is committed to make every effort to deliver the order within the shortest possible time, and upon receipt of the order. Delivery times indicated on the order are only indicative and the possible delays do not give to the purchaser to cancel the sale, to refuse the goods or claim damages.
Any claim for nonconformity or missing will be sent within one week of the date of receipt of the order.
Packages are generally dispatched between 24 and 96 hours after receipt of your payment.
The shipping method by GLS Express Courier or Letter MAX monitoring.
Shipping charges include packaging, handling and postage. They may contain a fixed and a variable part based on price or weight of your order. We advise you to group your items in one order. We can not group two distinct orders and you will have to pay postage for each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile products.
France ECOPERL ® is released from its obligation to deliver for all fortuitous event or force majeure. As an indication, the total or partial strikes, floods, fires are cases of force majeure.
The transfer of ownership of goods supplied or delivered is suspended until full payment by the customer and without affecting the transfer of risk.
3 - PRICE
ECOPERL France ® may change its prices at any time.
The customer agrees to pay the current selling price at the time of entry of the order. The payment of the order is payable in advance in one payment when sending to France ECOPERL ® Purchase Order.
4 - SECURE PAYMENT
ECOPERL France ® chose the secure payment system Paypal.
This highly secure system is managed by the renowned provider PAYPAL.
All card payments are on PAYPAL servers.
No credit card number appears in ECOPERL France ®. During the payment process, you will clearly see the time you spend on the PAYPAL system, you can then make purchases safely.
ECOPERL France ® offers the following payment methods:
- Credit cards through PAYPAL without PAYPAL account
- Payment by PAYPAL account
- Payments by Cheque: in the case of payment by check, you must follow the normal order process on the website and pay by check will be proposed at the end.
5 - RIGHT OF WITHDRAWAL
Under Article L121-16 of the Consumer Code, the customer has a period of seven days from the delivery of his order to return products to France ECOPERL ® for exchange or refund without penalty except for return shipping costs.
6 - GUARANTEES
In addition to the legal guarantee against hidden defects, ECOPERL France ® guarantees the product defect in the terms set out below.
In case the customer finds a product defect, he has 15 days net from its purchase to make return to France ECOPERL ®. To qualify for this warranty, the customer must send the product at its expense ECOPERL ® France at the business address.
In addition to these guarantees, France ECOPERL ® makes no other warranty.
7 - DATA PROTECTION
All the data you entrust to us are able to process your orders. Under Law No. 78-17 of 6 January 1978 relating to data, files and freedoms, you have near the customer service ECOPERL France ® the right to access, review, modification, rectify and delete data you have provided.
8 - DISPUTES
Any order placed won the support of the customer, and this without any restriction, the General Conditions of ECOPERL France ®.
Any dispute concerning the sale (price, CGV, product ...) will be subject to French law before the Paris Commercial Court.